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During this presentation you will be told about the necessity to establish a usability department in your company and the procedure of its establishing itself. You will be given a step-by-step explanation how to establish a usability department, what kind of problems you might face and how you can resolve them.

The following topics will be reviewed:
• Sphere of duties of the usability department
• Activity of a usability expert and the usability department in whole, interaction between departments while developing a product
• User research and how you can carry it out using your own recourses.
• Guidelines on design documentation standards
• At the end of the presentation you will learn the department development trends and be given links to useful related information